▪Privacy policy

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Privacy, in plain English.

This policy explains how the public Weightera website and its sample Coverage Check and checkout preview handle information. It does not provide medical advice.

Information Weightera collects

You may choose to provide contact information, answers about your insurance situation, and information needed to respond to your request. This may include your name, email address, phone number, insurer, plan or member information, medication or coverage information, and details about what happened.

Weightera does not require you to submit information through the public website beyond what is needed for the service you choose. Do not submit information about another person unless you are authorized to do so.

Denial letters, insurance cards, and health information

The on-site Coverage Check is a fictional example, not an intake for real submissions. Do not send denial letters, insurance cards, or other health information through this marketing website or by email. A separate secure intake requires consent and privacy approval before any real handoff.

This public website does not currently collect, proxy, mirror, log, or store denial documents. The separate intake is not linked from the marketing site while review is pending.

Information submitted through Jotform

This marketing website does not currently embed or link to a Jotform intake. If a Jotform-based intake opens later, Weightera will review its consent, privacy terms, and handling of health information before accepting submissions.

Payment information

When a paid enrollment option is available, its checkout link takes you to Stripe. The Weightera website does not collect or store your full payment card number on this site. Stripe handles payment information on its hosted checkout and its own privacy terms apply.

The demo checkout does not process card details, take payment, or book a service. There is no Free Coverage Check form on this public website.

How Weightera uses information

If secure intake opens later, Weightera may use the information you provide to deliver the requested Coverage Check or support service, understand the access problem described in your materials, communicate about that request, and respond to privacy or service questions. No denial materials are collected through this website today.

We do not use identifiable health or coverage information for advertising, retargeting, or ad targeting. We do not use the information submitted through the intake to create public examples or testimonials.

Service providers and processors

Replit hosts this public website. A separate secure intake is subject to approval, and Stripe is the intended provider for approved hosted checkout. The on-site demonstrations do not submit documents or take payment. Each provider’s own terms and privacy notices apply if those external flows are activated.

The Weightera app does not pass Jotform form contents to Replit through a Weightera API or analytics pipeline.

Cookies and analytics

The current Weightera website does not add first-party analytics cookies, advertising pixels, or retargeting scripts. There is no embedded intake form or active checkout on this website. Future hosted services may use cookies under their own policies.

Retention

Weightera retains personal information only for as long as reasonably necessary to provide our services, meet legal and operational obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the service involved. We may retain certain records where required or permitted by law.

Your choices

No denial intake is open here. If one opens later, you can choose whether to submit information and ask about information associated with your service, request correction or deletion where applicable, or ask a privacy question.

Requests about information held by Jotform or Stripe may need to be made to those providers directly under their policies.

Security

The marketing website does not collect sensitive intake documents or card details, and does not currently link to an active intake or checkout. No method of transmission or storage can be guaranteed to be completely secure.

This policy does not make a HIPAA compliance or certification claim for Weightera or any provider.

Contact Weightera

Requests to access, correct, or delete personal information may be submitted to hello@weightera.com. Weightera currently handles these requests manually.

This policy describes the current website and service architecture. It should be updated if Weightera adds new data sources, contact channels, analytics, payment flows, storage locations, or retention practices.